Absolutely not! All our kits are designed for easy DIY (Do-It-Yourself) installation. The average setup time is just 15-20 minutes. Each kit comes with a simple, step-by-step guide. No wires, no drilling, no technicians needed.

No, there are no mandatory monthly fees to use our devices and receive notifications. You get full access to live viewing and core features for free. We may offer optional premium cloud storage plans for extended video history, but these are not required for the system to work.

If your Wi-Fi connection is lost, the system will continue to operate locally (for example, a siren will still sound if a sensor is triggered). However, you will not receive notifications on your phone until the connection is restored. Most of our cameras and hubs will automatically reconnect once power and Wi-Fi are back online.

Yes. Your privacy and security are our top priority. All video streams and data are protected with end-to-end encryption, similar to what banks and governments use. This ensures that only you can access your personal information and camera feeds.

Yes, the majority of our smart devices are fully compatible with both Google Assistant and Amazon Alexa. This allows you to integrate MySafeHome into your existing smart home ecosystem for easy voice control.

We offer free shipping across all of India. Orders are typically processed within 24 hours and delivered within 3-7 business days. We also have a 15-day hassle-free return policy if you are not completely satisfied with your purchase.